Last week I talked about how I became a spray foam expert and discussed Step One, Knowledge.
Over the next few weeks we are going to take a deeper look at Step Two and Step Three in my three-step process and show you how you can get better, improve your knowledge, or possibly become a spray foam expert yourself.
The second step to becoming an expert is Action.
Last week, I explained that as a beginner, for me to gain the knowledge required in Step One, I fielded questions, lots of questions, thousands of questions.
And rather than passing the questions on to others, I took it upon myself to find the answers and respond to everyone myself; in short I took action.
This is Step Two for How I Became a Spray Foam Expert, I took action to find the answers.
I searched out resources and leveraged them to my advantage.
I constantly referred to industry standards, tests conducted on the products and technical documents.
I sat with the building code books open on my desk all the time.
I was hungry to learn and attended trainings, tradeshows and seminars.
When all else failed, and I didn’t know the answer or couldn’t look it up, I turned to more experienced colleagues, industry experts and mentors.
By taking action, constantly searching for answers and solving problems for the sales team and customers, I learned and got better.
But that was not all…
I had to learn to be humble, so I could take action on a daily basis.
I knew how to find information.
I knew I needed resources.
And, I learned to ask others for help.
The next time the question came up, I knew the answer or I knew how to find the answer.
Action is important and the theme of Step Two is:
“Taking action will help you build your knowledge and develop your awareness of where and how to find information.”
Next week we will take a deeper look into Step Three of the process that I used to become a spray foam expert, because if I did it, then you can do it too.
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